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  • Home
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  • Artemis Rescues
  • FAQ
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FAQ

Below are the most commonly received questions and our response.

Frequently asked questions

Where are you located?

We operate primarily in the Edinburg, TX region. Any animals taken in are cared for by our founder at her place of residence. We attempted disclosing our address in the past and ended up with boxes of puppies left at our doorstep or dogs tethered to our mailbox. 

What animals do you take in?

We strictly take in dogs/puppies, and neonatal kittens and puppies. We do not take in adult cats or kittens older than 5-6 weeks old. However. we plan to do so in the near future.

Are you "no-kill"

Yes. We never euthanize an animal for space, lack of funding, or lack of outcome or interest. We euthanize only if it is the humane, ethical, and kind option. Additionally, euthanasia is only considered if all resources and attempts to help an animal heal mentally and physically, have failed, and the animal is suffering.

You say you love animals, why can't you take mine in?

We are NOT open intake, nor are we animal control. If we took in every animal we received a request for, we would have over 100 animals in under two weeks. We take in what we know we can care for properly and responsibly. Even so, we will try and help you find alternate solutions if possible.

Why don't you adopt out in the valley?

The Rio Grande Valley simply does not have the policies and ordinances we would like to see that protect our rescues from cruelty, neglect, and abandonment. We will consider adopting out in the RGV once we feel confident our rescues would be safe if they ever got lost or their abusers brought to justice if they were ever mistreated.

Do you take in aggressive dogs or dogs with a bite history?

It depends. We need the exact situation, every detail, and what caused the aggression. We understand not all dogs are friendly, loving, well-socialized and ready to go. Some need extra time and attention, training, medication, or special precautions. That being said, we are limited to how many behavioral cases we take as we have limited space for them.

Do you take in medical cases

Yes. We are not afraid of rehabilitating an animal and giving them some extra TLC.  We are not looking for easy-to-rehome, perfect, model dogs. We do everything in our power to help sick or injured animals. However, we can only intake should funds allow it. 

How do I surrender an animal?

Please visit the "Forms" tab and complete an application. We take animals on a case by case basis and CANNOT guarantee we can accept the animal/s. We will NOT consider surrender applications with incomplete information, or any surrender request WITHOUT an application.

I tried to call/email/text to surrender my animal, why didn't you accept my request?

Starting July 17th, 2020 Artemis will no longer accept surrender requests via phone, text, or through our websites contact box. Facebook surrender requests will be instructed to complete a surrender application for review.  All additional inquiries must be made via email or Messenger. 

If you can't take my animal what are my options?

You may try to contact different rescue groups in the RGV. If they are at capacity and the animal is in immediate danger, a stray, or unsterilized please contact PVAS. 

Are you actually suggesting I take an animal to PVAS?

Yes. if you or another rescue cannot provide food, water, shelter, and medical attention, we obviously prefer the animal get to safety, rather than remain on the streets or end up in the wrong hands. The logical, objective solution would be to get this animal somewhere that will provide the animal with what it needs and a team of people attempting to network the animal to various partner groups or get the animal into foster care. 

Why have you not replied to my email or Facebook message?

We receive a large number of requests, emails, and phone calls. This is in addition to veterinary appointments we must get to, neonatal care, adult animal care, play group supervision, and the rest of our duties. Please allow a minimum of 24 hours for us to get back to you. If you have an immediate concern, call us. Our number is listed throughout this website, on the "contact us" section, and on Facebook. It's also here -> (956) 520-2438 

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